The synergy of human resource development (HRD) and artificial intelligence (AI) in today’s workplace

ABSTRACT

The systematic review paper examines the relationship between artificial intelligence and human resource development in organisations. The study aims to understand AI’s symbiotic role in improving HRD functions like training and development, organisational development, career development, performance management, and workforce planning in the last two decades. It highlights how AI revolutionises HRD, including performance management, learning and development, and workforce planning. The paper also covers the role HRD plays in facilitating AI adoption. This paper closes the gap between AI and HRD by highlighting the benefits of this symbiotic relationship. The work poses crucial research questions to guide future investigations. The questions cover how HRD is essential for ensuring the smooth adoption of AI to boost human capital by focusing on HRD and how AI can strengthen HRD by improving critical functions. By employing HRD practices to improve AI adoption and AI to improve HRD function, this research aims to increase our understanding of how AI and HRD need to work together in synergy.

KEYWORDS:

• Artificial intelligence
• human resource development
• learning and development
• symbiosis
• talent management

Disclosure statement

No potential conflict of interest was reported by the author(s).