Creative approach to the accommodation industry recovery under changing conditions: a multimethodological intervention

ABSTRACT

This study intends to give an impulse to scientists and support to practitioners in order to address both problems of a recovery of the accommodation business under changing conditions and an engagement of the hospitality guests in the interaction with nature. A multimethodological intervention has given a deeper insight into the relationship between both fields: theory and hospitality practice. Based on the study result, the model of the inventive process is proposed to facilitate a flexible finding of a solution to an accommodation business recovery under changing conditions. A series of practical cases are presented to confirm this possibility and show the hotel owners and managers how suggested approach could be used in hospitality practice.

KEYWORDS:

• Hospitality resumption
• biomimicry
• mind mapping
• case study
• nature-based accommodation services

Disclosure statement

No potential conflict of interest was reported by the author(s).