How Virtual Exhibition Presentation Affects Visitor Communication and Enjoyment: An Exploration of 2D versus 3D

Abstract

As online virtual exhibitions become a central communication channel in museums, and both the communication and entertainment aspects of museums are being emphasized, various presentation methods are being adopted to attract visitors to such exhibitions. Therefore, this study examines the effect of virtual exhibition presentation methods on visitor communication and enjoyment, focusing on a comparison of 2D and 3D presentation. The findings indicate that 2D presentation is more effective for intuitive communication than 3D, and visitor enjoyment was aroused at different points according to the presentation methods. The 2D visitors showed their interest in information acquisition while focusing on exhibition content, whereas 3D visitors enjoyed exploring the virtual environment. Additional implications of this study for both further research and practice are discussed.

Keywords:

• virtual exhibition
• 3D environment
• 2D environment
• communication
• enjoyment
• virtual museum

Disclosure Statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This work was supported by the Yonsei University Future Leading Research under Grant RMS 2018-22-0014; and the National Research Foundation of Korea under Grant NRF-2017R1C1B5017719.

Notes on contributors

Soyeon Kim

Soyeon Kim is an assistant professor at the Department of Human Environment and Design at Yonsei University. Her research areas include exhibition design, visual communication design, and integrated design.

Seulgi Hong

Seulgi Hong is a master's student at the Department of Human Environment & Design, Yonsei University. Her research interests are computer-mediated communication, interaction design, and visual communication design.