Exploring the clinical experiences of novice counsellors working with LGBT clients: Implications for training

Abstract

Aim: This study was designed to explore the clinical experiences of novice counsellors working with LGBT clients. Method: Sixteen counsellors participated in semi-structured interviews. As an elicitation technique, they were asked to recall critical incidents in relation to LGBT clients. Findings: The interview transcripts were subjected to a thematic analysis. Identified meaning units fell into three superordinate categories, namely, Engaging with Learning, Finding Strategies that Work, and Entering the Client's World. A core category of Confronting Homophobia and Heterosexism was also identified. Conclusions: Participants felt unprepared by their training but had gained valuable learning from the challenges they had faced. Recommendations: Initial counsellor training should include an emphasis on contemporary, inclusive theory and allow trainees opportunities for facilitated, challenging exploration of sexuality issues.

Keywords:

• LGBT
• homophobia
• heterosexism and heteronormativity
• novice counsellors
• counsellor training
• critical incidents

Acknowledgements

We are grateful to our participants for generously sharing their experiences with us, and to the University of Leicester for supporting this research.

Additional information

Notes on contributors

Valerie Owen-Pugh

Biographies

Valerie Owen-Pugh is a chartered clinical psychologist and lecturer in counselling and psychotherapy. Her research interests include: counsellor training; counselling in society and group relations.

Laura Baines

Laura Baines is a psychodynamic counsellor in private practice and an associate tutor in counselling and psychotherapy. Her research interests include: LGBT issues in counselling, social diversity on the counsellor-client relationship, and loss and attachment.