Modeling of an Enterprise Knowledge Management System Based on Artificial Intelligence

ABSTRACT

Enterprise knowledge management research is required to improve the enterprise content management system and knowledge management theory. A general model of knowledge integration is developed based on the concept of multi-view modelling, starting with the necessity for knowledge integration and application in the networked manufacturing process of complex products. This paper used social exchange theory to explain chain transmission’s online knowledge transfer process and analysed the related influencing factors. In addition, the key technologies that need to be solved to achieve knowledge integration, including the integration of distributed heterogeneous knowledge among enterprises, correlation integration, and integration of knowledge and manufacturing processes, were pointed out. The fuzzy theory was used to establish the knowledge extraction mechanism and reference model library from the project model to the dedicated reference model. Finally, we established a layered diffusion model that fits the characteristics of online knowledge transfer.

KEYWORDS:

• Knowledge management
• artificial intelligence
• integration
• multi-view modelling
• fuzzy theory

Disclosure statement

No potential conflict of interest was reported by the author(s).