Assessment of ISO 9001: 2015 implementation: focus on risk management approach requirements compliance in an automotive company

Abstract

The ISO 9001: 2015 incorporated requirements for risk-management approach in its most recent version as part of the assured quality concept evolution. In this context, the research aims to analyse if an organisation has practices implemented to meet the requirements associated with the risk management to enable ISO 9001: 2015 implementation and certification. To accomplish this, a case-based research was adopted at an automotive company. The research results indicated that risk management approach is part of the culture at the analysed company and is already being addressed in some of the organisation’s processes, among which are the product development process, supply chain management, and machine and equipment management. The paper also suggests a checklist for assessing the ISO 9001: 2015 risk management requirements compliance, which can be used as a framework for future research replication, including different segments of the industry, as well.

Keywords:

• ISO 9001:2015
• risk management
• risk
• quality management system
• automotive sector

Acknowledgements

The authors do appreciate the recommendations of the reviewers who dedicated their time and provided great suggestions to enhance the manuscript.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Funding

This study was financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior – Brasil (CAPES) – Finance Code 001.