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Total Quality Management & Business Excellence Volume 33, 2022 - Issue 15-16
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Research Article

The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption: a conceptual framework

Gaganpreet Singh Hundala Department of Computer and Information Technology, Purdue University, West Lafayette, IN, USAORCID Iconhttps://orcid.org/0000-0003-0070-4158
ORCID Icon,
Senthilkumar Thiyagarajana Department of Computer and Information Technology, Purdue University, West Lafayette, IN, USAORCID Iconhttps://orcid.org/0000-0001-7949-9710
ORCID Icon,
Manal Alduraibia Department of Computer and Information Technology, Purdue University, West Lafayette, IN, USAORCID Iconhttps://orcid.org/0000-0001-7186-0233
ORCID Icon,
Chad Matthew Lauxa Department of Computer and Information Technology, Purdue University, West Lafayette, IN, USA
,
Sandra L. Furtererb Department of Engineering Management, Systems and Technology, University of Dayton, Dayton, OH, USA
,
Elizabeth A. Cudneyc John E. Simon School of Business, Maryville University, St. Louis, MI, USAORCID Iconhttps://orcid.org/0000-0002-3990-0474
ORCID Icon &
Jiju Antonyd Department of Industrial and Systems Engineering, Khalifa University, Abu Dhabi, UAEORCID Iconhttps://orcid.org/0000-0002-8197-5736
ORCID Icon show all
Pages 1913-1931 | Published online: 22 Dec 2021
 
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Abstract

The purpose of this research is to explore the potential impact of Lean Six Sigma practices on supply chain resilience proposing a conceptual framework. A content analysis method was used to identify themes from the interview data conducted with (n = 21) participants who are involved within the healthcare sector. The first-order coding of interview data performed by the researchers with inter-reliability (k = 0.74) identified IT management, big data analytics, risk management, efficient process management, process reconfiguration and disruption readiness as the emerging themes. The second-order coding of interview data with inter-reliability (k = 0.84) analysed the relationship between the first-order themes exploring the impact of Lean Six Sigma practices on building supply chain resilience. As a result, a framework was developed for achieving resilience in the supply chain through the application of six sigma practices.

Disclosure statement

No potential conflict of interest was reported by the author(s).

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