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Article

Who’s Logging on? Differing Attitudes about Online Therapy

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Pages 24-42 | Received 18 May 2020, Accepted 05 Oct 2020, Published online: 14 Oct 2020
 

Abstract

Online therapy increases access to psychotherapy and is crucial during times of global crisis when services are impacted. Understanding attitudes toward online therapy among the public may help shape the administration and utilization of online therapy. A survey was administered (N = 1,201) to determine differences in attitudes toward online therapy in the U.S. by demographics and life experiences. Across nearly all groups, face-to-face therapy was valued more than online therapy. However, individuals who had more exposure to online therapy valued it as much as face-to-face therapy, and women and individuals who had heard of online therapy valued it more than other individuals. This indicates that merely raising awareness about online therapy may be the key to increasing adoption of it.

Additional information

Notes on contributors

Lena M. Knechtel

Lena Knechtel is currently pursuing a Master of Social Work degree from Metropolitan State University of Denver. Her areas of interest include telemedicine as a means to address inequalities, utilizing technology to increase the effectiveness of evidence-based practice, creative uses of technology in psychotherapy, and the implementation and administration of telehealth solutions.

Cynthia A. Erickson

Cynthia Erickson is currently an assistant professor at Metropolitan State University of Denver. She earned her Ph.D. in psychology and neuroscience from the University of Arizona. She completed postdoctoral training in the Laboratory of Neuropsychology at the National Institute of Mental Health. Most of her research examines the relationship between perception and visual memory, but she also conducts research related to well-being in marginalized populations.

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