Abstract
Column description. The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to tell us of their visions for the profession, or to tell us of research that is going on in library schools. Interested students can contact Nancy Dewald.
ACKNOWLEDGEMENT
The author would like to sincerely thank Francine Berish, Alexandra Cooper, Vincent Gray, Elizabeth Hill and Kathy Szigeti for their time, insights and data sharing during the research and writing of this article.