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Public Services Quarterly Volume 13, 2017 - Issue 3
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PROFESSIONAL READING: Kirstin Duffin, Column Editor

Library Service Design: A Lita Guide To Holistic Assessment, Insight, and Improvement

Marquez, Joe J., and Downey, Annie. New York, NY: Rowman and Littlefield, 2016, xvii + 137pp., $42.00, ISBN 978-1-4422-6384-0.

Steve BrantleyAssociate Professor and Head Reference and Instruction, Services Booth Library, Eastern Illinois University, Charleston, ILORCID Iconhttp://orcid.org/0000-0001-6269-8262
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Pages 178-179 | Published online: 05 Sep 2017
 
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Abstract

Column description. Books reviewed in the Professional Reading column will fit one or more of the following topics: reference and research services, user education, information literacy, personnel management in public services, relevant technology topics, access services, online searching techniques, and marketing/outreach, including services to distance learners. Interested reviewers can contact Kirstin Duffin.

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