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TECHNOLOGY: Derek Marshall, Column Editor

When to Build an FAQ: A Case Study

Pages 142-150 | Received 01 Mar 2018, Accepted 05 Mar 2018, Published online: 04 Jun 2019
 

Abstract

Column description. The Technology column examines current and developing technology topics in libraries. The column?s focus is creative uses of technology, introductions to new technologies, and critiques of current technologies, their uses, or their future. Readers interested in contributing ideas or writings to this column may contact column co-editor Derek Marshall.

Notes

1 Card sorting is “a method used to help design or evaluate the information architecture of a site. In a card sorting session, participants organize topics into categories that make sense to them and they may also help you label these groups. To conduct a card sort, you can use actual cards, pieces of paper, or one of several online card-sorting software tools” (Card sorting, n.Citationd.).

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