Restaurants’ social enterprise business model: Three case studies

ABSTRACT

This research explores the application of the Social Enterprise business model within the context of the hospitality industry. In order to achieve this goal, a qualitative primary research was conducted through three case studies. The research suggests that hospitality social enterprises encounter many unique challenges as a result of social mission implications. The research provides a foundation for industry and academic recommendations. Most importantly, detailed recommendations such as strategic planning, strict budgeting, and mission/profit balance are derived for hospitality social enterprise managers to improve efficiency and counteract industry-specific challenges.

KEYWORDS:

• Social enterprise
• business model
• hospitality
• restaurant management
• profit-maximizing business
• case study

Declaration of interest

The authors report no conflicts of interest. The authors alone are responsible for the content and writing of the article.