Organizational Justice and Performance of Hotel enterprises: Impact of Job Embeddedness

ABSTRACT

This study was designed to verify the effects of organizational justice on the performance of hotel enterprises. In addition, it aimed to test the moderating role of job embeddedness. The data used in the empirical analysis were collected from Luxury hotel employees. A hierarchical regression analysis was used. Our results showed that among sub-factors of organizational justice, distributive justice has the greatest effect on work engagement, and work engagement has an important effect on decreasing turnover intention. Furthermore, job embeddedness, which was divided into non-financial and financial factors, played an important role moderating the proposed variables. Few studies have verified the effectiveness on the performance of hotel enterprises by considering organizational justice and job embeddedness in a simultaneous manner. This study was the first attempt to fully explain a significant relationship by which organizational justice had an effect on the performance of hotel enterprises.

KEYWORDS:

• Hotel
• organizational justice
• work engagement
• turnover intention
• job embeddedness