Perceived mistreatment at a university: hospitality versus non-hospitality students in Ghana

ABSTRACT

With the exception of medical schools, student mistreatment in higher education institutions has attracted limited empirical investigations. This study examined mistreatment of hospitality and non-hospitality students in a Ghanaian technical university. After being selected conveniently, 344 students completed self-administered questionnaires. Results of the study indicated that a considerable proportion of the university students were mistreated mostly by departmental lecturers and classmates at lecture halls, practical kitchens and hostels. Hospitality students were more likely than other students to perceive higher levels of mistreatment. This study adds to the scant literature on students’ interpersonal misconduct experiences in the higher education setup.

KEYWORDS:

• Mistreatment
• hospitality and non-hospitality students
• university
• Ghana

Disclosure statement

No potential conflict of interest was reported by the authors.