Human Resource and Organizational Management Content in the Hospitality Curriculum: How the Professionals View It

Abstract

In this study the authors investigate the importance professionals working in the hospitality industry attach to key content areas taught in hospitality human resource and organizational management courses as they relate to the success of hospitality graduates. The authors also sought to determine if differences existed between various demographic subgroups based on industry segment, position, industry experience, and educational attainment. Results indicated practitioners perceived both human resource and organizational management expertise as critical but placed greater importance on organizational management knowledge. Analysis of the demographic subgroups identified differences in perception but only a few of these rose to the level of significance.

KEYWORDS:

• Hospitality curriculum
• hospitality human resources
• hospitality organizational management
• curriculum development