Does optimism mediate the influence of work-life balance on hotel salespeople’s life satisfaction and creative performance?

Abstract

The purpose of this study is to test optimism as a mediator of the influence of work-life balance (WLB) on life satisfaction and creative performance (CP). Data came from a time-lagged sample of hotel salespeople in three waves and their direct supervisors in Iran. The findings demonstrate that WLB is a critical job resource fostering salespeople’s optimism. The findings further reveal that WLB boosts salespeople’s optimism, which in turn gives rise to life satisfaction and CP at elevated levels. In short, these findings highlight optimism as a full mediator. This study provides discussions of both theoretical and practical implications.

Keywords:

• Creative performance
• hotel salespeople
• life satisfaction
• optimism
• work-life balance

Acknowledgment

Data used in this study came from part of a larger project.