Library Adoption and Use of GIS as an Information Sharing Tool during the Covid-19 Pandemic

Abstract

During the Covid-19 pandemic, libraries closed their physical facilities, offered shorter hours, rearranged and removed furniture, shifted to distance service provision, and used geographic information systems to support information sharing. For several decades, library and information studies have used geographic information systems for multiple purposes, and this occurred more than ever during the Covid-19 pandemic. This research investigated different ways libraries and library agencies have been using geographic information systems to support information and resource sharing during the Covid-19 pandemic. The overarching goal was to demonstrate how libraries provide value to local communities and society. Interview research identified multiple mapping projects undertaken either in relation to or during the Covid-19 pandemic, including maps depicting public access to Wi-Fi Internet, library building status, inter-library loan receiving and sending status of libraries, and library usage data, as well as a state Covid-19 data dashboard. Interviewees reported using geographic information systems for ease of use, interactive data displays, comparing multiple data points, increasing engagement and awareness, tailoring services, and currency of reporting. Now that they have made some maps and seen how helpful the maps are for access, interviewees had many ideas for expansion of new mapping projects going forward.

Keywords:

• GIS
• geographic information systems
• libraries
• Covid-19
• information service provision

Additional information

Notes on contributors

Lauren H. Mandel

Lauren H. Mandel has worked at the University of Rhode Island since 2012. She teaches courses in management and leadership, information science and technology, research methods, and history of books. Mandel has experience working in public, academic, and special libraries (historical societies/archives). She has worked in reference, programming, children’s and YA services, and circulation.