Solving Electronic Journal Problems Effectively: A Short Guide

ABSTRACT

Libraries today face the challenge of solving electronic journal access problems in an effective and timely way. This article offers some suggestions for implementing a comprehensive, customer-oriented approach. The author provides specific examples of commonly encountered access problems, as well as a strategy for finding optimal solutions.

KEYWORDS:

• Electronic journal access problems
• optimizing outcomes
• solutions
• troubleshooting

Notes

Comments and suggestions should be sent to the Column Editors: Mori Lou Higa ([email protected]) and Janna Lawrence ([email protected])

Additional information

Notes on contributors

Jeffrey Perkins

Jeffrey Perkins ([email protected]) is Electronic Journal Specialist, The University of Texas Southwestern Medical Center Library, 5323 Harry Hines Boulevard, Dallas, TX 75390-9049.