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Original Articles

Determinants of Behavioral Responses to Online Privacy: The Effects of Concern, Risk Beliefs, Self-Efficacy, and Communication Sources on Self-Protection Strategies

Pages 3-27 | Published online: 10 Sep 2014
 

Abstract

This study identifies the underlying dimensions of privacy protection behavior and examines how it is selectively influenced by central theoretical constructs such as affect/attitude (operationalized here as privacy concern), cognitive beliefs (risk beliefs and self-efficacy beliefs), and external factors (communication effects) pertaining to online privacy. The findings reveal three unique dimensions of privacy protection behavior (i.e., opt-out, proactive, and use of privacy enhancing technologies [PET]). The results, based on survey data (n = 836), reveal that privacy concerns, risk beliefs, and self efficacy have a significant impact on self-protective action, though their impact varies across the types of behavioral strategy. While opt-out and proactive protection strategies were mainly influenced by privacy concern, the use of PET was directly influenced by risk beliefs (perceived vulnerability) and self-efficacy beliefs. Communication factors figured as an antecedent to risk beliefs (personal- and societal-level risk judgments). The theoretical and practical implications of the findings are discussed.

Additional information

Notes on contributors

Cho Hichang

Hichang Cho is an assistant professor of the Communications and New Media Programme, National University of Singapore. His current research focuses on computer-mediated communication, social network analysis, and online privacy.

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