Eureka: An Employee Services Perception Study in Continental Europe

Abstract

The EUREKA research study, based on an originally developed comprehensive Employee Services Questionnaire, assessed current and desired services in the Employee Assistance (EA) field in six Eurozone countries (three northern European countries [Belgium, France, and The Netherlands] and three southern European countries [Portugal, Spain, and Greece]). A total of 327 participants completed the online questionnaire. Several relevant and interesting findings about the prevalence and needs of EA-type services in several industry grouping and different cultural settings could be determined. These results can help shape the responses from Employee Assistance Program providers attending to different European cultural and economic realities.

KEYWORDS:

• Employee Assistance Program in continental Europe
• mental health in European workplaces
• duty of care
• Employee Assistance services

Notes

These numbers are based on data made available through Eurostat (2009).

A copy of the full questionnaire as it was used in our study can be obtained by writing to the authors.

ISW Limits has built up a large benchmark with the Short-Inventory on stress and well-being (S-ISW) with data from more than 50,000 employees in Europe (mainly Belgium, France, and the Netherlands).

These numbers are based on data made available through Eurostat (2009).

These numbers are based on data made available through Eurostat (2009).