Occupational stress, supervisor support, job satisfaction, and work-related burnout: perceptions of Turkish National Police (TNP) members

Abstract

The present study examines whether, and to what degree, occupational stress in law enforcement is associated with job satisfaction, work-related burnout, and supervisor support. A total of 538 Turkish National Police (TNP) members form seven cities in Turkey completed the study survey. The results of the study indicate that the more TNP members experience their organization as stress inducing, the lower their job satisfaction levels, and the higher their burnout levels. Perceived operational stress was found to be significantly associated with their work-related burnout, but not with their job satisfaction. This study also suggests that there is an indirect causal effect of both organizational and operational stress on job satisfaction via supervisor support as mediator. Overall, the findings of this study illustrate a need for internal policy reform and managerial change in how the executives of TNP organize their agency and policies since organizational stressors are the most prevalent factors determining the work-related wellbeing of TNP members.

Keywords:

• Occupational stress
• job satisfaction
• burnout
• supervisor support
• law enforcement
• structural equation modelling

Disclosure statement

No potential conflict of interest was reported by the author.