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Policing Crimes

Towards a maturity model for intelligence-led policing A case study research on the investigation of drugs crime and on football and safety in the Dutch police

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Pages 190-207 | Received 28 Jun 2019, Accepted 21 Oct 2019, Published online: 14 Nov 2019
 

ABSTRACT

Police organisations worldwide have adopted intelligence-led policing (ILP) as a new policing strategy. However, these organisations often struggle with the implementation of ILP. Literature suggests that successful implementation of ILP requires changes to a broad range of organisational aspects. It is however unclear what these aspects are and how they affect ILP. This research aims to identify organizational factors that enable ILP in the Dutch police, by means of a literature review and a case study, by conducting 15 investigations on organized drugs crime, football and safety in two different units of the Dutch police. Various elements have been identified that affect the functioning of ILP. These elements have been categorized into technological, structural, cultural, and people, which are integrated into a maturity model. By means of the maturity model the enablers can be assessed, priorities for improvement can be determined and targeted improvement strategies can be derived. The findings and the maturity model can help police organisations to improve the implementation of ILP.

Acknowledgments

This research has been supported by WODC and Berenschot. We thank the respondents from the Dutch police for their collaboration to this research.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Notes on contributors

Pascal Gemke

Pascal Gemke: As a strategy consultant Pascal Gemke is involved in corporate strategy projects in various industries. His role in these projects is characterized by combining strategy development with (advanced) data analytics. His interest in combining these two disciplines has primarily been raised during the writing of his master graduation thesis on intelligence-led policing, at the Delft University of Technology.

Mariëlle Den Hengst

Mariëlle Den Hengst: Mariëlle den Hengst runs research and innovation projects on informed-decision making in the security domain. First affiliated with Delft University of Technology, as researcher for TNO and as lector Intelligence at the Police Academy of the Netherlands. Currently, she is project manager real-time intelligence lab for the Dutch police.

Flore Van Rosmalen

Flore Van Rosmalen: As a (Cyber) Security and Crisis Management consultant at Berenschot, Flore van Rosmalen conducts research on a broad range of safety, security and crisis topics in both public and private organizations. Besides her expertise as a consultant Flore is also experienced in facilitating workshops and trainings on similar topics.

Annette De Boer

Annette De Boer: Annette de Boer is Director of Public Health in the The Hague region. During this study she was senior managing consultant in the field of Security and Crisis Management at Berenschot, often involved in research and policy evaluations, both as a researcher and/or project leader. She has a special interest in security and crisis management, including cyber security, especially when issues under public and political debate are at stake.

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