Investigating the impact of contractor’s performance on the success of Jordanian residential construction projects

Abstract

This research provides decision makers with vital insights regarding the impact of contractor performance on the success of residential construction projects in Jordan. Adopting a quantitative research design and structural equation model, 100 valid returns were obtained from a questionnaire-based survey, which included five main factors: soundness of business and workforce, planning and control, quality performance, past performance, and overall project success. Results revealed that contractor’s quality performance has the highest impact on project success, followed by soundness of business and workforce, planning and control capabilities, and past performance. Additionally, results showed that past performance has no influence on quality performance while soundness of business and workforce impacts planning and control strongly, which significantly impacts quality performance. Moreover, soundness of business and workforce and past performance are weakly correlated. These findings could aid clients and contractors in prioritizing the criteria of the prequalification process.

Keywords:

• Jordan
• past performance
• planning and control
• quality performance
• residential construction
• soundness of business and workforce
• structural equation model

Acknowledgements

The author would like to express gratitude to her supervisor Prof. Sultan Tarawneh for his support, invaluable advice, and knowledge. Furthermore, the author would like to thank her family for their endless help, guidance and continuous encouragement. This research received no specific grant from any funding agency in the public, commercial or not-for-profit sectors.

Disclosure statement

No potential conflict of interest was reported by the authors.