Co-designing a co-design tool to strengthen ideation in digital experience design at museums

ABSTRACT

This article presents and discusses a paper-based co-design tool that was developed in order to strengthen ideation in digital experience design processes at museums. The tool, called the ASAP Map, was co-designed as part of an action research project with 10 museums from EU and the USA. The museum partners used the tool in their home institutions and the article focuses on their feedback and the following iterations of the tool through ongoing feedback loops. Concludingly, the usefulness and applicability of the tool is discussed, also touching on the relevance of this study for the broader co-design field.

KEYWORDS:

• Co-design
• design tools
• ideation
• ideation tools
• digital experience design
• digital technology
• purpose-driven design
• design processes
• collaboration
• museums
• designers

Acknowledgments

The authors wish to thank the participants in the action research process for their interest, dedication and contribution.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This work has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 727040 (the GIFT project); and New Carlsberg Foundation