Performance management and measurement in national-level non-profit sport organisations

Abstract

Research question: The purpose of this research was to examine the current field of organisational performance management and measurement within non-profit sport organisations. This area of sport management is attracting a large growth in interest from the scholarly community and as such it is timely that such a review takes place.

Research methods: To conduct this research, an electronic search was adopted through SPORTDiscus and other academic databases to identify relevant studies within the field. The studies that met the criteria were those that focused on organisational performance management or measurement issues in line with definitions of these theoretical underpinnings described within the paper.

Results and findings: Results show a number of studies focusing on various performances measurement criteria with fewer studies examining performance management from a more holistic organisational perspective. Moreover, the repetitive methodologies within the current body of literature, along with other limitations leaves clear gaps for future research to explore and thus facilitating the development of a new level of understanding and theory development within this emerging field of sport management research.

Implications: A number of management implications such as the relationship between organisational performance and governance and the importance of individual performance management systems are addressed in the concluding sections of the paper.

Keywords:

• performance
• management
• measurement
• review
• extant literature