3PL performance evaluation and selection: a MCDM method

ABSTRACT

Third-party logistics (3PL) performance evaluation and selection is a strategic decision and a complex process that involves various qualitative and quantitative criteria. In this article, a multi-criteria decision-making (MCDM) tool based on ELECTRE I method is developed and applied to this process. This tool allows constructing a partial ranking, choosing a set promising 3PL and making the sensitivity analysis by varying the main parameters. An example of a real case is implemented to demonstrate the practicability of the proposed method.

KEYWORDS:

• 3PL selection
• ELECTRE
• MCDM
• sensitivity analysis

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Notes on contributors

Aicha Aguezzoul

Dr Aicha Aguezzoul is an Associate Professor at Lorraine University in France since 2007 and responsible of Professional Master Supply Chain Management. She holds an engineering degree and a PhD in industrial engineering from Grenoble Institute of Technology in France in 2005. She has more years of experience in higher education aboard and in France. Her research interests are in logistics/SCM, quality, operations research and computer science.

Silvio Pires

Pr Silvio Pires is a Full Professor of Operations and Supply Chain at the Methodist University of Piracicaba in Brazil. He holds a graduate, master and PhD degree in Production Engineering and more than twenty five years of professional and academic experience in Brazil and aboard. His research interests are in operations and supply chain management, supply chain risk management and logistics.