ABSTRACT
The insurgence of the COVID-19 pandemic has compelled many countries to set up vaccination clinics to carry out mass vaccination campaigns. Though sizing a clinic impacts both costs and service quality, and costs must be scaled up nationwide, those clinics and their staffing have often been put into service without a proper design phase. In this paper, we propose a simulator that allows us to analyse a vaccination clinic’s performance and optimise its capacity and staff level, considering typical schedule-based operations. Though a trade-off is unavoidable between cost and service quality, the latter being represented by the throughput time, we show that we can achieve a significant increase in the efficient use of nurses’ time with a small sacrifice in service quality, i.e., a small increase of the throughput time.
Disclosure statement
No potential conflict of interest was reported by the authors.
Notes
2. The data of the U.S. Bureau of Labor Statistic concerning registered nurses can be retrieved on the page www.bls.gov/ooh/healthcare/registered-nurses.htm, which we consulted on Oct 22, 2021