Product quality deficiencies in the prefabrication industry for single-family houses

Abstract

In the industry for the prefabrication of single-family houses, previous research had indicated that individual companies have problems in securing the product quality of incoming softwood timber. This implies that they need to carry out a quality inspection and adjust the softwood timber when it arrives at their facility in order to fit their production. Opinions within the industry concerning product quality deficiencies differ with regard to the handling procedures and the percentage of perceived deficiencies. However, there are prefabricators of single-family houses that need to find additional areas for use for their purchased softwood timber, and spend several working hours on softwood timber to meet the quality criteria agreed upon. A previous study by Eliasson and Gustafsson puts forward a number of proposals regarding the quality deficiencies of softwood timber in this context. The present work transforms some of these proposals into hypotheses and aims at describing and understanding what affects the perception of product quality deficiencies. Questionnaires were used to collect data. The paper concludes that the purchase volume is indicated to be related to the volume portion of the deficiency in the product quality and that the level of information- and communication-technology support in production (i.e. the degree of automation) is indicated to be related to the inspection activity point. An extension of the proposed hypotheses concludes that the inspection activity point on arrival and/or on delivery into production also affects how companies do perceive product quality deficiencies. Research regarding what affects product quality deficiencies is lacking in recognizing and knowing what is aligned with the perception of product quality deficiencies; the individual companies will have an opportunity to affect and manage their appearance and thereby enhance the use of softwood timber.

Keywords:

• Softwood timber
• product quality deficiency
• hypotheses testing