Physiotherapists’ clinical use and acceptance of a telemonitoring platform during anterior cruciate ligament rehabilitation: a prospective clinical study

Abstract

Purpose

The aim of this study was to assess physiotherapists’ clinical use and acceptance of a novel telemonitoring platform to facilitate the recording of measurements during rehabilitation of patients following anterior cruciate ligament reconstruction. Additionally, suggestions for platform improvement were explored.

Methods

Physiotherapists from seven Dutch private physiotherapy practices participated in the study. Data were collected through log files, a technology acceptance questionnaire and focus group meetings using the “buy a feature” method. Data regarding platform use and acceptance (7-point/11-point numeric rating scale) were descriptively analysed. Total scores were calculated for the features suggested to improve the platform, based on the priority rating (1 = nice to have, 2 = should have, 3 = must have).

Results

Participating physiotherapists (N= 15, mean [SD] age 33.1 [9.1] years) together treated 52 patients during the study period. Platform use by the therapists was generally limited, with the number of log-ins per patient varying from 3 to 73. Overall, therapists’ acceptance of the platform was low to moderate, with average (SD) scores ranging from 2.5 (1.1) to 4.9 (1.5) on the 7-point Likert scale. The three most important suggestions for platform improvement were: (1) development of a native app, (2) system interoperability, and (3) flexibility regarding type and frequency of measurements.

Conclusions

Even though health care professionals were involved in the design of the telemonitoring platform, use in routine care was limited. Physiotherapists recognized the relevance of using health technology, but there are still barriers to overcome in order to successfully implement eHealth in routine care.

Implications for rehabilitation

• The use and acceptance of the telemonitoring platform by physiotherapists for patients following anterior cruciate ligament reconstruction was limited.

• Suggestions made by therapists for platform improvement mainly related to user-friendliness and efficiency of workflow.

• Novel digital health technology needs to fit into daily routines, be easily accessible and easy to use for the end users.

Keywords:

• Telemonitoring
• anterior cruciate ligament reconstruction
• physiotherapy
• user experience
• technology acceptance

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This work was supported by Nationaal Regieorgaan Praktijkgericht Onderzoek SIA (Utrecht, the Netherlands) [Grant number RAAK.PUB03.033].