https://orcid.org/0000-0003-1618-8733
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Abstract
Purpose
This review aims to examine the instruments, approaches, scales, or assessment tools used to evaluate technology acceptance, technology adoption, and usability of information and communication technologies (ICTs) for people living with dementia and their care partners.
Methods
A systematic literature review was conducted. Studies that explored the use of instruments, approaches, scales, or assessment tools to evaluate the technology acceptance and usability of ICTs for people living with dementia and their care partners were identified through five databases: Medline, EMBASE, CINAHL, Web of Science, and Scopus.
Results
We included 74 out of 2182 papers. The most common scales used included the System Usability Scale (SUS) (11%), the ISONORM 9241/10 Questionnaire (4%), and the Post-Study System Usability Questionnaire (PSSUQ) (4%). Most (59%) of the included approaches, however, were bespoke (i.e., created by the authors for a particular study) and were not named. The approaches or tools used to assess technology acceptance, technology adoption, and usability of ICTs that applied to people living with dementia had an average of 15 items and used an average of 5.23 scale points.
Conclusion
There is no clear, standardised approach for assessing the technology acceptance, technology adoption, and usability of ICTs for people living with dementia and their care partners. The findings of this review may be used by academics to design and implement improved and more consistent assessment tools to assess technology acceptance, technology adoption, and usability of ICTs for people living with dementia and their care partners.
The number of ICTs for people with dementia and their care partners that can be used for rehabilitation is increasing
The most commonly recognized assessment tools used in this study were the SUS, ISONORM 9241/10, and PSSUQ questionnaires.
For the custom assessment tools, the average number of items included in this study was 15 with five-point bidirectional labelling.
There is no clear, standardized approach for assessing the technology acceptance, technology adoption, or usability of ICTs for people with dementia and their care partners.
IMPLICATIONS FOR REHABILITATION
Acknowledgements
We thank Hamsana Gnanathasan, who assisted with the data verification and Janice Kung, who supervised and approved the search strategy conducted by the members of the team.
Disclosure statement
The Authors declare that there are no conflicts of interest.
Notes
1 From now on assessment tools
2 A multipart standard from the ISO that covers the ergonomics of human-computer interaction [Citation45].
3 The SNIP is a sophisticated metric that intrinsically accounts for field-specific differences in citation practices [Citation130]
4 For example, platforms that educate the family care partners of people living with dementia, websites that provide social support for care partners, or technologies that are intended to assist with reminders, social contact and interaction, and other daily activities.
5 The list of items is available on request (corresponding author).
6 This required the participants to choose between two distinct concepts or choices that assessed the endorsement level using a bipolar continuum [Citation50].