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Original Articles

A step-by-step methodology for enterprise interoperability projects

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Pages 436-464 | Received 28 Sep 2011, Accepted 30 Sep 2013, Published online: 21 Jan 2014
 

Abstract

Enterprise interoperability is one of the key factors for enhancing enterprise competitiveness. Achieving enterprise interoperability is an extremely complex process which involves different technological, human and organisational elements. In this paper we present a framework to help enterprise interoperability. The framework has been developed taking into account the three domains of interoperability: Enterprise Modelling, Architecture and Platform and Ontologies. The main novelty of the framework in comparison to existing ones is that it includes a step-by-step methodology that explains how to carry out an enterprise interoperability project taking into account different interoperability views, like business, process, human resources, technology, knowledge and semantics.

Notes

1. The business view, which includes establishing the strategic aspects, culture, mission, vision, values, and the economic, social and environmental policies of organisations and so forth that facilitate interoperability with other firms; The business processes view, which identifies the possibilities for improvement in work methods (and therefore improvements in productivity and reducing costs) based on an efficient interaction with the processes in other enterprises; special emphasis is placed on processes that generate sustainability; The human resources view, which considers that the skills, competencies, roles, culture, collaborative capacity and so forth of employees can improve interoperability; The knowledge view, which includes establishing a knowledge management system that makes it possible to identify, extract, represent, process and exploit knowledge that facilitates efficient collaboration among different enterprises; The ICTs view, which allows applications, data and communication components to interconnect automatically; The semantic view, which facilitates terminological comprehension between enterprises that want to collaborate.

2. JOA (Joint Operation Architecture) describes the operational elements, the assigned tasks and information fluxes to support military actions; JSA (Joint Systems Architecture) is a description that includes connection models of the systems that support military actions; and JTA (Joint Technical Architecture) identifies the services of the system, interfaces, standards and the relationships among them.

Additional information

Funding

This work was partially funded by AVANZA Plan (eSISA Project, TSI-020312-2009-48), UJI (12I340.01/1) and INTEROP NoE (IST-2003-508011).

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