Assimilation of enterprise technology upgrades: a factor-based study

Abstract

The purpose of this study is to gain a better understanding of the differences in the propensity of firms to initiate and commit to the assimilation of an enterprise technology upgrade. A research model is proposed that examines the influences that four technological and four organisational factors have on predicting assimilation of a technology upgrade. Results show that firms with a greater propensity to assimilate the new enterprise resource planning (ERP) version have a higher assessment of relative advantage, IS technical competence, and the strategic role of IS relative to those firms with a lower propensity to assimilate a new ERP version.

Keywords:

• enterprise systems
• packaged software
• software upgrade
• enterprise resource planning systems
• technology assimilation
• multivariate discriminant analysis

Disclosure statement

No potential conflict of interest was reported by the authors.