The key for success in enterprise information systems projects: development of a novel ERP readiness assessment method and a case study

ABSTRACT

ERP projects have a significant cost-share with high failure-rates. When the failure factors of ERP projects are evaluated, it is noteworthy that enterprises do not pay enough attention to ERP Readiness and moved directly to implementation. The literature lacks to explain ‘how and with which method’ an ERP Readiness assessment of an enterprise is made. Therefore, this study develops a novel ERP Readiness Assessment Model and Measurement Tool. The developed eight-staged methodology gives the ability for a holistic assessment of companies in transition to ERP systems. Besides, the results are in alignment with two MCDM methods for case company evaluation.

KEYWORDS:

• Enterprise resource planning (ERP)
• ERP readiness assessment
• multi-criteria decision-making (MCDM)
• Technique for Order Preference by Similarity to Ideal Solutions (TOPSIS)
• Multi-Objective Optimisation on the Basis of Ratio Analysis (MOORA)

Disclosure statement

No potential conflict of interest was reported by the authors.