Ten little jurors in the training camp: a genealogy of audience simulation

ABSTRACT

This paper argues that material valuation devices used in consumer research rely on moralized cultural techniques. The paper focuses in detail on one such valuation device, namely audience simulators, and recovers the deeply ascetic and disciplinary nature of this set of techniques. Audience simulation, and in particular the Continuous Response Measurement of media audiences (CRM) allows estimating audience reactions to movies and commercials by simulating the response these offerings would receive in ‘real’ life. The paper traces this simulation method and the material valuation devices it is made up of, namely push-buttons, dials, and polygraphs, back to interwar prediction systems for the success of radio shows. The simulation and valuation practices that perform CRM reveal a genealogy that links audience research to an ethics of religious training. While CRM settings ostensibly aim at audience simulation and programme valuation, they also rely on essentially pre-modern cultural techniques such as monastic pace-setting, congregational judgement, and confession.

KEYWORDS:

• Simulation
• valuation
• cultural techniques
• jury method
• economic theology

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No potential conflict of interest was reported by the author(s).

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Stefan Schwarzkopf

Stefan Schwarzkopf is Associate Professor at the Department of Management, Politics and Philosophy at Copenhagen Business School. His research is concerned with the sociology of markets, consumption, simulations, and the import of theological concepts for economic-sociological research. His publications have appeared in Theory, Culture and Society; Organization Studies; Environment and Planning; Business History; Marketing Theory; Consumption, Markets & Culture; and in Organization. In 2020, he edited the Routledge Handbook of Economic Theology.