Critical success factors of geocrowdsourcing use in e-government: a case study from the Czech Republic

ABSTRACT

Geocrowdsourcing (geoCS) refers to a quite new phenomenon in geoinformatics, whereby citizens voluntarily collect, maintain and visualize different types of spatial data that might be useful for public authorities. As a rapidly evolving practice and area of research, there are, however, new challenges such as factors that influence its success. This qualitative study is an attempt to explore the critical success factors of geoCS within the field of mobile-based applications for environmental monitoring and reporting of civic issues.

KEYWORDS:

• Critical success factors
• geocrowdsourcing
• e-government
• smartphone application
• municipalities
• Czech Republic

Disclosure statement

No potential conflict of interest was reported by the author.

Additional information

Funding

This work was supported by the Univerzita Tomáše Bati ve Zlíně: [Grant Number IGA/FaME/2016/016].