![Sample our Tourism, Hospitality and Events journals, sign in here to start your FREE access for 14 days]({"type":"image" , "src" : "/sda/5950/TOC-Subject-Sample-2021-Tourism-Hospitality-Events.jpg"})
Abstract
This study investigates work adaptability and its relationships with organizational drivers (i.e., schedule flexibility and career development opportunity) and outcomes (i.e., job performance and turnover intention) among employees in a casino company in South Korea. A total of 488 casino workers participated in the self-administered survey during their shift meetings. Research hypotheses were tested using structural equation modeling using LISREL (version 8.80). The results indicate that schedule flexibility and career development opportunity have a significant effect on work adaptability, which promotes employees’ job performance and lessens their turnover intention. Further, this study finds that the effect of work adaptability on employee outcomes is stronger for casino dealers than those in other jobs. Implications of the findings are discussed for hospitality researchers and practitioners, followed by limitations and future research.
本研究调查韩国一家赌场公司的员工工作适应性及其与组织驱动因素（如工作灵活性和职业发展机会）和结果（如工作绩效和离职倾向）之间的关系。该赌场的 488 位工作人员在轮班会议上参加了自我管理的调查。研究假设用 LISREL（8.80版）建模的结构方程进行测试。结果表明，工作灵活性和职业发展机会对工作适应能力有显著影响，它们可促进员工的工作绩效并降低离职意向。此外，该研究发现，工作适应性对赌场员工绩效的影响高于其他工作场合的员工。研究讨论了结论对招待业研究人员和从业人员的影响，以及研究局限和未来展望。