Healthcare professionals’ acceptance Electronic Health Records system: Critical literature review (Jordan case study)

ABSTRACT

The purpose of this paper, acceptance of Electronic Health Records (EHRs) system in the Jordan eHealth sector, is to contribute to develop the quality of hospitals, reduce medical error issues and reduce health costs. However, few researches have addressed the antecedent factors of healthcare professionals’ intentions to use an EHR system. Founded on trust factors integrated with the UTAUT2 model, a theoretical model is proposed to explain the exercise behaviour of healthcare professionals to use an EHR system.

KEYWORDS:

• EHRs
• healthcare professionals
• UTAUT1
• UTAUT2
• trust system
• trust information
• critical literature review

Disclosure statement

No potential conflict of interest was reported by the authors.

Notes on contributors

Mohammad Rasmi is currently serving as an assistant professor in the Faculty of IT, and Head of Software Engineering Department, Zarqa University. He received his PhD in Network Security from Universiti Sains Malaysia in 2013. His research interests include network forensics, web security, E-government strategy, cloud computing and software engineering.

Dr Malik B. Alazzam is currently serving as an assistant professor in the Faculty of IT, Department of Software Engineering, Ajloun National University. He received his PhD in Software Engineering from Universiti Teknikal Malaysia Melaka UTeM in 2016. His research interests include telehealth, telemedicine application, health information system and software engineering.

Dr. Mutasem K. Alsmadi is currently an assistant professor at the Faculty of Applied Studies and Community Service, Department of Management of Information System, Imam Abdulrahman Bin Faisal University, Malaysia. He obtained his PhD in Computer Science from The Notional University of Malaysia. He has published a number of papers in the image processing and Algorithm optimization areas. His research interests include Artificial intelligence, Pattern recognition, Algorithms optimization and Computer vision.

Dr. Ibrahim A. Almarashdeh is currently an assistant professor at the Faculty of Applied Studies and Community Service, Department of Management of Information System, Imam Abdulrahman Bin Faisal University. He received his PhD in Software engineering from The Notional University of Malaysia in 2012. He has published a number of papers in the image processing and Algorithm optimization areas and software development and usability. His research interests include Artificial intelligence, Usability, Mobile Applications and Human–Computer Interaction.

Dr. Raed A. Alkhasawneh has more than 11 years of experience as a mathematics lecturer in government and private universities. He worked for the past nine years as a senior lecturer and member of the college of applied studies and community service in Imam Abdulrahman Bin Faisal University in Saudi Arabia. In addition, he served as a head of quantitative methods department and many other administrative positions.

Sanaa Alsmadi has more than nine years’ experience in education sector; she has worked as a lecturer in Imam Abdulrahman Bin Faisal University in Saudi Arabia.

Additional information

Funding

This research is funded by the Deanship of Research and Graduate Studies in Zarqa University, Zarqa, 13132, Jordan [grant number 934603052].