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Articles

Work satisfaction among nurses in a private hospital

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Pages 156-163 | Received 22 May 2017, Accepted 08 Jun 2018, Published online: 20 Jun 2018
 

ABSTRACT

This study aims to examine job satisfaction and its contributing factors among nurses in a Malaysian private hospital. A survey was carried out on 209 nurses in a Malaysian private hospital. The Index of Work Satisfaction (IWS) developed by Stamps was adopted to measure the level of job satisfaction among nurses. The overall IWS was 11.7. Nurses below 30 years old had lower IWS than those aged 30 and over. The low level of job satisfaction among nurses was reflected by the lowest scores on pay, task requirements, and organizational policies, all in the second quartile of satisfaction level. This survey shows low job satisfaction among nurses from a private hospital, especially with the low pay. Nurses are more concerned with aspects that affect their personal well-being directly. Hence, hospital management should consider a more attractive remuneration, as well as other incentives to increase job satisfaction among the nurses.

Acknowledgments

This research project used a validated questionnaire on the index of work satisfaction (IWS) developed by Prof. Stamps who has given her consent for us to use the instrument. This study has obtained the ethical approval from the Ministry of Health Malaysia (NMRR-11-784-10423).

Disclosure statement

No potential conflict of interest was reported by the authors.

Notes on contributors

Dr. Siew-Yong Yew is a Senior Lecturer at the Faculty of Economics and Administration, University of Malaya. Her research interest includes behavioural economics and international economics.

Dr. Chen-Chen Yong is currently Senior Lecturer at the Faculty of Economics and Administration, University of Malaya. Her research interest includes human resource management and international economics.

Dr. Nai-Peng Tey is currently Research Fellow at the Faculty of Economics and Administration, University of Malaya. His area of expertise includes sampling and survey techniques, and statistical data analysis.

Dr. Kee-Cheok Cheong is a Senior Research Fellow at the Faculty of Economics and Administration, University of Malaya. His research interest includes management and economics.

Dr. Sor-Tho Ng is a Senior Lecturer at the Faculty of Economics and Administration, University of Malaya. Her research interest includes life satisfaction, applied statistics, social gerontology.

Additional information

Funding

This work was supported by Universiti Malaya [RG099-11SBS].

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