Adoption of health information systems: Health professionals perspective

ABSTRACT

The healthcare industry has embraced Information and Communication Technology in the performance of its duties to provide quality healthcare services. Though this system provides numerous benefits, research has shown that adoption and use of such systems are limited in the developing world. This study examines factors that will motivate healthcare personnel to adopt and use Health Information Systems using the Unified Theory of Acceptance and Use of Technology (UTAUT2) model. One hundred and ten (110) respondents were selected for the study. The data collected was analysed using Partial Least Square (PLS) with a standard error of 0.10. The findings indicate that Performance Expectancy, Habit and Hedonic Motivation are the main factors users considered to influence their behavioural intention to adopt and use health information system. The results show that when users perceive Health Information systems to improve their performance, they are more likely to adopt and use the system. Stakeholders should consider system quality issues, such as response time and interface design, when developing a new system as these serve as motivational factors towards adoption and use of health information system. This study is among the first few attempts to understand adoption and use of health information systems in Sub-Saharan Africa.

KEYWORDS:

• UTAUT2
• information systems
• Ghana
• health
• adoption
• health information

Disclosure statement

No potential conflict of interest was reported by the authors.

Correction Statement

This article has been republished with minor changes. These changes do not impact the academic content of the article.

Additional information

Notes on contributors

Kwame Owusu Kwateng

Kwame Owusu Kwateng has been lecturing undergraduate and postgraduate courses in Information Systems and Logistics and Supply Chain Management in the Department of Supply Chain and Information Systems, Kwame Nkrumah University of Science and Technology (KNSUT) School of Business, Kumasi. Kwame’s research interests focus on information Systems, Intelligent Transportation Systems, Logistics and Supply Chain Management, management, and entrepreneurship. He is a member of the Chartered Institute of Logistics and Transport, Ghana.

Charity Appiah

Charity Appiah holds Masters in Business Administration (Management Information Systems Option) degree from the Kwame Nkrumah University of Science and Technology School of Business, Kumasi, Ghana. She can be contacted at: Department of Supply Chain and Information Systems, KNUST School of Business, Kwame Nkrumah University of Science and Technology, Kumasi.

Kenneth Afo Osei Atiemo

Kenneth Afo Osei Atiemo holds Masters in Business Administration (Management Information Systems Option) degree from the Kwame Nkrumah University of Science and Technology School of Business, Kumasi, Ghana. She can be contacted at: Department of Supply Chain and Information Systems, KNUST School of Business, Kwame Nkrumah University of Science and Technology, Kumasi.