Job satisfaction of healthcare workers in Vietnam: A multilevel study

ABSTRACT

This paper aims to assess the level of job satisfaction among healthcare staffs at commune health stations and explore the determinants at the individual and contextual levels. Data on 1,666 healthcare staffs were extracted from the Vietnam Health Facility Assessment survey 2015. Three levels of linear regression were applied to examine the associations between healthcare staffs’ satisfaction and three types of explanatory variables. Results showed that the score of job satisfaction among healthcare staffs was 3.14 points (out of 5). Their age, gender, and education level were significant predictors of their job satisfaction. Healthcare staffs from health facility having higher number of visits per capita and those from poor provinces reported higher level of job satisfaction. Compared to factors at the individual and commune levels, health facility-related factors played a more important role in determining healthcare staffs’ satisfaction in Vietnam. Bettering the physical property of CHSs and attracting local people to have health checkups would help increase job satisfaction among healthcare staffs.

KEYWORDS:

• Health facility assessment
• healthcare staffs’ satisfaction
• primary health care
• job satisfaction
• human resource

Acknowledgements

The authors would like to thank the HSPI team for making these data available.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Author contribution: All authors made substantial contributions to the study, revised the manuscript, and approved the final version for publication.

Ethics and consent: VHFS2015 is the national survey developed by HSPI. VHFS2015 reports and datasets have been officially released for reference and use [21]. This manuscript is based on secondary datasets in which all personal identity information was removed. All information in the original dataset was collected confidentially.

Additional information

Notes on contributors

Bui Thi Tu Quyen

Bui Thi Tu Quyen is an Associate Professor in the Department of Biostatistics, Hanoi University of Public Health.

Vu Thi Hoang Lan

Vu Thi Hoang Lan is an Associate Professor in the Department of Epidemiology.

Hoang Van Minh

Hoang Van Minh is a Professor, Vice Dean of Hanoi University of Public Health.