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Articles

The effects of sale signs on consumer intentions to visit a store

销售标志对消费者商店访问意图的影响

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Pages 20-32 | Received 05 Mar 2014, Accepted 15 Aug 2014, Published online: 12 Jan 2015
 

Abstract

This study examines consumer attention to and the perceived aesthetics of sale signs, such as the designs (size and color) of the Point of Purchase (POP) sale signs outside shops, and how these factors affect consumer intention to visit a shop based on expectation regarding the stores. External store stimuli were created using the Sketchup 8 software package. Research found that influences on intention to visit a store can differ depending on how the sale signs are perceived. Consumer expectations of the store can differ depending on the size of sale signs and the colors employed. We expect that the outcomes of this study will aid fashion brands in designing sale signs that reflect their brand value and image. Sale sign planning and utilization as a part of the strategy will be the key factor that can affect consumer behavior.

商店橱窗陈列的重要性不断上升, 与消费者形成接触点。 尤其是销售标志已成为执行消费者行为的一主要因素。商店橱窗陈列的重要性, 增加消费者与品牌形成联系的关键。特别是销售标志展示在窗口已经成为消费者行为的主要因素。然而现在缺乏这一部分的研究。本研究探讨消费者对销售标志美学的关注, 比如商店外部的时尚销售标志的设计(大小和颜色)如何影响消费者的商店访问意图,基于对商店的期望。 这项研究具有非常重要的意义,不仅在于它揭示了时尚商店频繁使用销售标志的影响,还在于它证明了当销售标志是通过使用 Sketchup 8软件程序形成逼真的3D刺激时的影响。研究结果表明,如果销售标志是红色的,并且足够大,消费者的关注会明显增加,随着消费者关注的增加,商店可用性和销售信息也会增加。这样反过来又会导致销售范围扩大,随着销售范围的扩大,消费者对服务或是产品的期望就会下降。但是,消费者访问商店意图的增加是因为消费者可能对这个商店有很高的的期望。另一方面,当小的销售标志使用海军蓝色作为他们的品牌形象时,审美特征增加,这意味着销售标志美学并不会刺激销售范围的扩大。相反,随着审美功能的增加,产品质量和服务的预期也会增加,这意味着这些期望可能会导致消费者访问商店的意图增加。我们期望这项研究的结果能够在服装品牌设计其销售标志时起到作用,并表现出其品牌价值观和理念。并且将销售标志设计与应用作为一项重要的策略,从而影响消费者的消费行为。我们期望这项研究的结果能够在服装品牌设计其销售标志时起到作用,并表现出其品牌价值观和理念。并且将销售标志设计与应用作为一项重要的策略,从而影响消费者的消费行为。

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