Appropriating Social Media

Abstract

The hype over social media and the rapid expansion of social networking and micro-blogging in recent years can easily lead us to believe that all journalists are online, chatting and tweeting, all the time. Previous research, however, indicates that the spread of social media differs between groups of journalists and that social media usage is related to the journalist’s age, gender, type of work and workplace. This paper advances our understanding of how journalists appropriate social media in their professional lives by examining the changes in social media use across time. We examine if and how the perceived usefulness of social media for various professional purposes changes over time, and if different categories of journalists change their usage in different ways. The theoretical perspective draws from theories on the appropriation and adoption of technologies. The empirical material consists of Web survey data collected in 2012 and 2014, targeting representative samples of Swedish journalists. Our findings show that the use of social media increased slightly between the two surveys but the expansion was levelling off in 2014. Some early adopters were abandoning social media, and there was a noticeable decline in the journalists’ valuation of social media affordances.

Keywords:

• disenchantment
• domestication
• journalists
• normalization
• panel survey
• social media
• technology appropriation

Additional information

Funding

This work was supported by Swedish Civil Contingencies Agency (MSB) [Project "Crisis Communication 2.0"]; FORTE The Swedish Council for Health, Working Life and Welfare [Project "The social journalist"].