A practical guide on strategic roadmapping for information and operations technology management: a case study on industry 5.0 transformation

ABSTRACT

Strategic roadmapping is in realizing strategic visions and driving transformative agendas, but its methodology remains largely underdeveloped, particularly in the context of information and operations technology management. To address this gap, this study proposes a strategic roadmapping methodology to standardize and enhance its applicability in academia and practice. This methodology offers an approach to develop a strategic roadmap, involving defining the roadmap’s vision and boundaries, identifying critical initiatives, establishing priorities and contextual relationships, and highlighting the importance of continuous monitoring and updating. A case study focusing on Industry 5.0 transformation success is utilized to demonstrate the functionality and implications within the information and operations technology management context. The result allows manufacturers to effectively navigate the complexities and disruptions of Industry 5.0, fulfill its core objectives, and ultimately achieve digitalization success.

Graphical Abstract

KEYWORDS:

• Decision-making
• strategic roadmapping
• strategic planning
• industry 5.0
• information and operations technology

Acknowledgments

While preparing this work, the authors used ChatGPT to proofread the manuscript and ensure the quality of the writing. After using this tool/service, the authors carefully reviewed and edited the content as needed. Authors take full responsibility for the content of the publication.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This research has been a part of a project that received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No [810318].

Notes on contributors

Morteza Ghobakhloo

Morteza Ghobakhloo is an Associate Professor at the Division of Industrial Engineering and Management, Uppsala University, Sweden, and a collaborator with the IN4ACT project at the School of Economics and Business, Kaunas University of Technology, Lithuania. He holds a Ph.D. in Industrial Engineering. His research interests include the strategic management of digital industrial transformation in the Industry 4.0 era, hyper-connected manufacturing ecosystems, and corporate sustainability performance. His research has been published in many leading journals, such as BSE, IJPR, TFSC, and JCLP.

Mohammad Iranmanesh

Mohammad Iranmanesh is an Associate Professor attached to the La Trobe Business School, La Tobe University. His research interests are at the interface of sustainability and Information Systems (IS), focusing on issues related to digital transformation, sustainable manufacturing, and sustainable development. He has published more than 100 articles in a range of leading academic journals and conferences. Mohammad was named in the Top 40 Australia’s early achievers (Rising Stars) of 2020 by research cited in The Australian newspaper

Behzad Foroughi

Behzad Foroughi is an Assistant Professor in the Program in International Business Administration at I-Shou University, Taiwan. His main areas of research are International Marketing, Tourism & Hospitality, and Information Technology. He is an active researcher and has published widely in several peer-reviewed journals. He has published his research in various journals such as Journal of Travel Research, Journal of Destination Marketing & Management, and Business Strategy & the Environment. Currently, he serves as an Associate Editor at Asia-Pacific Journal of Business Administration.

Abderahman Rejeb

Abderahman Rejeb is a doctoral candidate in the field of Management. His research interests include technology applications, supply chain management and logistics, marketing, and tourism. He has published several papers in international peer-reviewed journals. Abderahman was ranked as the second top student in Tunisia for the Baccalaureate in 2013, which entitled him to be awarded the Governor’s Excellence Award and La Banque de la Tunisie’s grant.

Davoud Nikbin

Davoud Nikbin is a Senior Lecturer in Marketing at the School of Business & Law, University of Brighton, UK. He holds a PhD in Services Marketing from Universiti Sains Malaysia. He teaches a wide range of courses in marketing. His research interests are services marketing, consumer behavior, tourism and hospitality marketing, digital marketing and innovation management. He has published his research in various journals such as Journal of Knowledge Management, Journal of Consumer Behaviour, Journal of Travel and Tourism Marketing, Journal of Air Transport Management, etc.

Ming-Lang Tseng

Ming-Lang Tseng (Scopus: h-index: 69; Google h-index: 87) is Chair Professor and Director of Institute of Innovation and Circular Economy in Asia University. Prof. Tseng was a research fellow in the Institute of Applied Ecology at Chinese Academy of Sciences, China (2012-2013); visiting scholar at University of Derby, United Kingdom (2015); Adjunct Distinguished Prof, Universiti Kebangsaan Malaysia, Malaysia (2019-2023); Honorary Professor, Graduate School of Business, Universiti Sains Malaysia (2019-2024); and Visiting Prof., University of Glasgrow, United Kingdom (2023). Prof Tseng is the Editor in Chief of Journal of Production of Engineering (Taylor & Francis, JIF = 4.5).