Abstract
Countries have experienced varied success in controlling the COVID-19 pandemic. To understand these variations, the study used netnography on news media and websites, and social media. Factors identified as critical to success in managing the pandemic fall into two categories: state-centric and socio-demographic. State-centric factors such as policy learning and implementation structure, and technological and administrative readiness have influenced success. Contextual factors such as a country’s demographic profile (e.g., age), family structure (multigenerational family), and cultural attributes (e.g., kissing and hugging to greet) also shape the effectiveness of policies for controlling the pandemic.
Declarations of interest
None.