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Book Reviews

Academic Library Management: Case Studies

Academic Library Management: Case Studies, edited by Tammy Nickelson Dearie, Michael Meth, and Elaine L. Westbrooks, Chicago, IL, Neal-Schuman, 2018, 224 pp., US$69.00 (soft cover), ISBN 978-0-8389-1559-2

As the title indicates, this book contains case studies from academic libraries. It’s a source of knowledge and lessons for both current and aspiring managers of academic libraries, with 14 varied case studies that focus on strategic planning, library funding, redesign of library spaces, succession planning, restructures and new service models, project management and change management. The book aims to impart leadership lessons and transfer knowledge to help develop future leaders within the academic library profession.

While the chapters in this book by no means need to be read in consecutive order, the best place to start is still at the beginning. The introduction provides a guide for how to approach the book by listing helpful questions to keep in mind as you read through each case study, such as ‘What are the key issues or challenges presented’ and ‘What did I learn from the outcome’. This is to ensure you finish reading the book with a sense of having learnt something useful for the future of your library or personal career.

While all chapters provide valuable information, several stand out. Chapter 5 discusses how one library went about revamping their organisational structure, and highlights the need for the process to be inclusive. Chapter 6 demonstrates how using a project methodology approach to manage a staff restructure and review of staff learning needs can ensure an effective outcome.

Chapter 7’s case study on succession planning demonstrates what one new manager did to ensure the continued operational effectiveness of a library facing a significant number of employee retirements. It lists the initial steps taken and highlights what not to do, in order to help prevent other libraries making these same mistakes.

The case study in chapter 9 is pertinent for managers who are responsible for the safety of staff. It tells the story of a violent attack that occurred one evening at a library and the aftermath that followed. The author emphasises the need for libraries to review their own safety and security, and lists questions to aid this process. Violent events in libraries can have significant negative effects on job satisfaction and commitment.

The last chapter of the book is somewhat unnerving as it examines the case of implementing a new service model, one of closing the physical library space and moving to a completely virtual library. Undoubtedly this is in the back of all librarian’s minds today, but it’s nothing to be scared of – it’s the future and everything must change in order to survive. This case study demonstrates one possible change in the future of libraries, and it will help you visualise if you are currently equipped or heading in the right direction to deal with the possible future.

Lesa Maclean
Wyndham Library Service
[email protected]
© 2018 Lesa Maclean
https://doi.org/10.1080/24750158.2018.1466614

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