Abstract
This study examined individual and work group correlates of organizational citizenship behavior (OCB) among a group of 340 technically skilled, professional, and managerial hospital employees (261 women and 79 men). Individual as well as group characteristics influenced organizational citizenship behaviors (OCBs). Implications for leaders and leadership are discussed. Proposals for future research are made.
Notes
Van Dyne
,
L.
,
Cummings
,
L.L.
and
McLean Parks
,
J.
1995
.
“
Extra-Role Behaviors: In Pursuit of Construct and Definition Clarity (A Bridge Over Muddied Waters)
”
. In
Research in Organizational Behavior
,
Edited by:
Cummings
,
L.L.
and
Staw
,
B.M
.
215
–
285
.
Greenwich, CT
:
JAI Press
.
Van Dyne
,
L.
,
Cummings
,
L.L.
and
McLean Parks
,
J.
1995
.
“
Extra-Role Behaviors: In Pursuit of Construct and Definition Clarity (A Bridge Over Muddied Waters)
”
. In
Research in Organizational Behavior
,
Edited by:
Cummings
,
L.L.
and
Staw
,
B.M
.
215
–
285
.
Greenwich, CT
:
JAI Press
.
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