100
Views
12
CrossRef citations to date
0
Altmetric
Original Articles

Embeddedness and the (re)making of retail space in the realm of multichannel retailing: the case of migros sanal market in turkey

Pages 55-69 | Published online: 10 Nov 2016
 

Abstract

The purpose of this article is to investigate the value of the concept of embeddedness for economic geographers. Alongside the case study of the multichannel grocery retailing brand Migros in Turkey, the spatial impacts – in relational and physical terms – of digitalization and the integration of an online shop into the profile of a supermarket chain are investigated. In applying the concept of embeddedness the article seeks to understand these complex, diverse and uneven processes of (retail) restructurings that affect different dimensions and dynamics of networks, societies and spaces. In my case study I identify two dimensions of embeddedness processes: (1) embedding the online shop in the firm's routines and practices, whereby processes of transfer of knowledge and technology dominate; and (2) embedding online shopping in the customer's routines and practices, whereby processes of adaption to consumer culture dominate. These dimensions are reflexive and as such mirror ongoing negotiation processes between the two stakeholders. On one hand multichannel retailing thus not only alters where but also how people shop, and can result in new retail spaces like pick‐up stores. On the other hand it can be shown, that the “locations”, where online shopping of Migros is available, reproduce spatial variations of socio‐economic factors, such as income distribution or population density. As such, the concept of embeddedness is useful for economic geographers – also in the realm of e‐commerce – to unravel the interconnections of societal, organizational and spatial patterns as well as their variations across space. The study is based on qualitative interviews.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.