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Abstract
This study seeks to extend the three-way model of mobbing by emphasising the positive influence of the organisational context on employee behaviour (i. e. more altruism, less mobbing and more perceived job performance) and well-being (i. e. more work engagement and more job satisfaction), comparing family-owned firms (FB) and non-family businesses (NFB). A total of 10 organisations (5 FB and 5 NFB) composed the final sample. The associations between the different study variables were assessed through several analyses (MCA, chi-square and Pearson correlation). The results revealed that, as compared to non-family firms, family-owned businesses are perceived as having a balanced task/employee organisational focus; and as being associated with higher levels of altruistic behaviours, work engagement, job satisfaction, and lower levels of mobbing.
Resumen
Este estudio pretende extender el modelo de antecedentes del mobbing enfatizando la influencia positiva del contexto organizational en el comportamiento (ej., más altruismo, menos mobbing y mejor desempeño percibido) y el bienestar de los trabajadores (ej., más engagement y más satisfacción laboral) comparando empresas familiares (FB) con empresas no familiares (NFB). Un total de 10 organizaciones (5 FB y 5 NFB) conformaron la muestra. Las asociaciones entre las diferentes variables del estudio fueron evaluadas a través de diferentes análisis (MCA, chi-cuadrado y correlación de Pearson). Los resultados muestran que, en comparación a las empresas no familiares, las empresas familiares son percibidas por tener un foco organizativo balanceado entre las tareas y los empleados; y por estar asociadas con mayores niveles de conductas altruistas, engagement, satisfacción laboral, y con bajos niveles de mobbing.