Barriers to Public Relations Program Research

Abstract

A mail survey (n = 300) of public relations practitioners assessed role orientations, research orientations, and perceived barriers to performing public relations research. The data showed 2 distinct but correlated groups of practitioner orientations (managers and technicians) and 2 orthogonal groups of research orientations (source orientation and receiver orientation). Budget was considered more of a constraint for management-oriented practitioners, with time and training more of a problem for technician-oriented practitioners. Supervisor interest and training were motivators to research for those with a management orientation. Client interest had no positive or negative associations with the perceived ability to perform public relations research. The results suggest that management-oriented practitioners appreciate the need for receiver-oriented data but may not communicate its value effectively when budgeting decisions are made. Technician-oriented practitioners, meanwhile, appear aware of the limitations of source-oriented practices but need further training to enable them to change operating styles.