Telephone Groups for Older Persons and Family Caregivers

Abstract

Telephone support groups are an important modality for meeting the growing needs of family caregivers and frail older adults. Studies suggest that these groups can provide information, support, coping skills, and other benefits. This paper describes the knowledge and skills that clinicians need to develop, implement, and lead telephone groups. Particular attention is paid to the clinical adaptations that are needed when leading telephone as compared with in-person groups. Technical and ethical issues are also described.

Key Words:

• Teleconferencing
• telephone
• caregiving
• frail elderly
• support group
• group work